Skip to content

Privacy policy

The Company Sarantis Polska S.A. a member of Sarantis Group of companies (hereinafter referred to as the “Company” or “we”) tries to offer you an experience that meets the needs of our visitors, by using responsibly the information collected through our website. We are committed to respect your privacy and comply with applicable laws on data protection and privacy.

Processing of your personal data is governed by these terms, by the relevant provisions of Polish, Greek and EU legal framework on data protection, including the General Data Protection Regulation (2016/679), the Greek national legislation L4624/2019, the Polish Act on the Protection of Personal Data of 10.05.2018 and the relevant decisions, guidelines and regulation issued by the Hellenic Data Protection Authority and Polish Personal Data Protection Office.

This Privacy Policy (the “Policy”) forms an integral part and is incorporated into the Terms of Use of our Website and may be subject to modifications. We advise you to regularly check our Data Protection Policy in order to remain informed and updated on any amendments. By visiting and navigating through our Website you agree to this Data Protection Policy as in force at the time. When substantial amendments are made, we will ensure that a relevant notice is posted for visitors of our Website.

This Policy explains how we collect, process and/or use information that we receive via our websites, emails we send, and mobile applications (collectively, the “Platform” – if only website, use the term “Website”) that link to this Policy, as amended from time to time. This Policy also describes how we collect, process, use and share the personal information you provide us with. It also describes your choices regarding use, access, transfer, correction and deletion of your personal information.

We collect information about you to provide our services. In order for us to best provide our services to you and to fulfill the relationship we have with you. It is essential that we are able to collect and use the information as described in this Policy.

When you submit your data in order to receive newsletters or other updates and/or in order to register to offered programs, purchase goods or services from our e-shop, we collect and maintain your data exclusively for the purposes mentioned below. In this context, we collect data you submit, such as the name, residence, email, phone number, mobile, fax, credit card information, date of birth and gender.

When you use the Website, your device is automatically providing information to us, so we can respond and customize our response to you. The type of information we collect by automated means generally includes technical information about your computer, such as your IP address or other device identifier, the type of device you use, and operating system version. The information we collect may also include usage information and statistics about your interaction with the Website. That information may include the URLs of our web pages that you visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, location data (if you have enabled access to your location on your mobile device), and other information about how you used the Platform.

This information is collected by using Cookies & other similar Tracking Technologies. We strongly advise you to review our Cookies Policy in order to learn more about Cookies, how we use them and how you can control the use of Cookies.

We process your data exclusively for the below purposes:

Provision of ServicesWhen you through our Website, you must provide your personal data. We collect your personal data in order to offer you the services you request, in order to ensure that we meet your needs when you use our services and/or in order to contact you on issues related to the provision of our services.
Keeping you up to date with developmentsIf you provide your consent by registering your data in the field for subscription to our Newsletter, we will register your data and send you Newsletters and updates.
Improvement of ServicesWe maintain your data and the history of usage of our services in order to produce statistics that allow us to better assess the visits and navigation of users through our website in order to improve its content and structure.
Marketing materialIf you provide your consent, we use your contact details to contact you, in order to send you marketing material and inform you on any special offers/discounts or other promotional activities.
Targeted AdvertisingIf you provide your consent to receive targeted advertising based on your preferences or customer segmentation, we will use automated means to process information you provide and the history of your transactions through our Website in order to send you news, special offers and promotional material that is relevant to your profile and preferences.

With respect to the use of Data collected through Cookies, please see our Cookies Policy.

Access to your data may only be provided to our duly authorized employees or business partners who act on our behalf for the above purposes of processing, by offering us IT services for the registration and storage of your data, for the operation of our website and/or customer care services and/or for the dispatch of marketing messages or the performance of market research.

Retention periods can vary significantly based on the type of information and how it is used. Our retention periods are based on criteria that include legally mandated retention periods, pending or potential litigation, our intellectual property or ownership rights, contract requirements, operational directives or needs, and historical archiving.

In case you have registered to receive newsletters, we will keep your data as long as you remain registered to receive the updates you wish.

If you receive any service from us, we will retain your data for up to 5 years from the last incident of use of our services.

Consequently, your data will be deleted, unless you renew your consent for their processing. You can request that we stop communicating marketing material to you and/or that we delete your data at any time.

Our company ensures your rights with respect to processing of personal data and ensures that you may exercise them.

You have the right to request:

  • Access to your personal data
  • Rectification of your personal data if it is inaccurate or incomplete.
  • Deletion of your personal data, unless their processing is necessary for the exercise of legal rights of Gr. Sarantis S.A or third parties, for the fulfillment of a legal obligation, for public interest reasons or for defending our legal rights before judicial or other Authorities.
  • Restriction of processing of your personal data only for specific purposes.
  • To withdraw at any time your consent to the processing of your personal data for marketing purposes and/or targeted advertising by sending an email or written request to,, using the contact details below. In such case, their processing by us will be suspended, nevertheless this will not impact the legitimacy of any processing performed until the time of withdrawal.

In order to exercise any of the above rights you may email us or send us a written request, using our contact details below.

If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the Hellenic Data Protection Authority ( and thePolish Personal data Protection Office (

Conduct details:

Sarantis Polska S.A., ul. Puławska 42C, 05-500 Piaseczno, Poland

Telephone Number: +48 22 715 98 00, +48 715 98 36

Liaison DPO email:

Group DPO email:

Cookies Policy

In our website («website») we use cookies. The Cookies policy explains what Cookies are, the way we use them on the website, how you can enable or disable them, and some further information.


Cookies are small text files that a website saves on your computer or mobile device when you visit a site. This way, the website may recognize the personal computer you use or your mobile device, as it collects the info referred in the cookies chart. All the information is used for a specific reason and time period, as is described analytically for each cookie in the cookie chart. In addition, some cookies serve SARANTIS GROUP commercial advertising or/and promotion. Cookies enables the website to remember your actions and preferences over a time period to provide a more user-friendly service. You may find below a more detailed review of cookies categories that we use and for which purposes.

Cookies may be «persistent» or «session». The persistent cookies remain in your personal computer or mobile device even when you log off, while the session cookies are deleted as soon as you exit the browser.

Cookies may be installed by the provider of the website visited by the user (first party cookies) or by others through the provider of the website (third party cookies) visited by the user.

Responsible for processing personal data is the cookie provider who collects them (providers are listed in the relevant cookie table) and recipients of personal data are persons (staff, third parties) authorized by the provider.


When you enter and navigate the website, we save some cookie files in your device inside the browser. Cookies are used for the below reasons:

  • To activate some functions of the website.
  • For analytical reasons


Different categories of cookies exist depending on the purpose of their use. The categories of cookies used by SARANTIS GROUP are the following:

The technical necessary cookies which are essential for the optimal operation of the website allow you to browse the website and use its features, such as accessing secure areas, preselecting your preferable language or the presentation of search results etc. Such cookies do not recognize individual identification. Without these cookies, we cannot offer effective operation of our website, so they must be pre-selected.

Preference cookies which enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in and allow you to create a list with everything you desire. Such cookies are saved for as long as your browsing lasts. This cookie category requires your consent.

Statistics cookies that help the website owners understand how visitors interact with the web pages collecting information and reporting it anonymously with the sole purpose of improving website functions. The information we process is anonymous, while the “Do not Track” function, which you can set through the browser you use, gives you further assurance. Such cookies are used by us or by third parties on our behalf. This cookie category requires your consent.

Marketing cookies which aim to offer you content that would match your interests. The cookies track your preferences to provide you with the most relevant advertising or entries beyond SARANTIS GROUP websites. Such cookies are used by us or by third parties on our behalf. This cookie category requires your consent.

Information on any cookie, its name, the category it is classified in, its purpose of use, the duration of its storage and its provider, and as well the possibility of providing or withdrawing your consent to the use of cookies you wish, you may find at the Cookies Table.

Your options are preserved per device and per browser for 12 months and upon lapse of this period, you will be asked anew.

Gr. Sarantis SA, 26, Amarousiou – Chalandriou str. Athens, acts as Controller.

You may find out more about who we are, how you can contact us, how we process your personal data and how you may exercise your rights in our Personal Data Protection Policy here.


You can configure your web browser to warn you about the use of cookies, to enable cookies when you select them, or to prevent them from being installed on your device, and to use “Do Not Track” function.

You can delete all cookies already on your device by clearing your browser’s browsing history. This will delete all cookies from all the websites you have visited from this browser. In this way, however, some saved items may be lost, such as saved logins, site preferences, etc.

However, if you choose to disable all the cookies or do not accept their installation, you may not be able to fully experience the interactive features of our Website. In that way, you will not be able to save your preferences, and some of our pages may not be displayed properly.

To manage cookies via your browser, click the following links to be redirected to your browser’s support webpages: 

For Chrome, visit the Google page:

For Internet Explorer, visit the Microsoft page:

For Firefox, visit the Mozilla page:

For Safari, visit the Apple page:

If you use any other browser to visit the Website, visit the official web pages of your browser.


For more information about cookies you can visit the following third-party websites:

All About Cookies:

Network Advertising Initiative:


The following data shall be recorded in log files for each request on the Portal server by the visitor/user’s browser:

  • the IP address of the visitor/user, which is his/her personal data, even if we cannot identify him/her on our own based on this information,
  • the date and time of execution of each request for data transfer between browser and server (https request) for the operation of the https protocol,
  • the server’s response code with the call parameters of the https protocol (https response),
  • the server response time in ms to each request and
  • the type of browser through which the request was submitted.

The above data shall be collected to control the security of the Portal information and services, to ensure the availability, integrity and confidentiality of information and data from accidental or illegal or malicious actions or incidents, to investigate any online attacks and incidents, and to support any relevant legal claims.

The log files shall be kept for a period of 12 months and may be notified to the processing company for the purpose of managing the Portal and to the competent authorities if necessary, to investigate any online attack and incident. The information for which an investigation is made or is used in the context of legal claims shall be kept for the period required for those purposes.